Shipping
Orders will be processed within 1-2 business days and dispatched via Aus Post pending payment.
Once your order has been shipped your will receive an email with tracking details.
Gentle Habits is not and will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. If your order arrives damaged, please take photos and email customer service here.
International
NEW ZEALAND SHIPPING
New Zealand Standard International Shipping is a $20 or $35 flat rate pending your total order weight. There is no free shipping on International orders.
Gentle Habits is not liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
The recipient will be liable for any local duty, tax and/orother import costs on orders placed outside of Australia.
WORLDWIDE SHIPPING
Gentle Habits ships to selected International destinations. International Shipping is a $25 or $40 flat rate pending your total order weight for international standard shipping. There is no free shipping on International orders.
Not all products are available for international purchase. Your order will be refunded if you purchase unavailable products. Product categories that are available internationally are: THIS IS INCENSE, THIS IS SWIM, THIS IS HOME. If you have any questions about international sales please contact customer service here.
Gentle Habits is not liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
We are working with our shipping partners and hope to bring complete international shipping to Gentle Habits very soon. If your destination is not available for checkout, please contact our customer service team here
The recipient will be liable for any local duty, tax and/orother import costs on orders placed outside of Australia.
INTERNATIONAL TAXES + DUTIES
Orders shipped to countries outside of Australia may incur duties and taxes applied by customs.
The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Gentle Habits is not responsible for any possible duties and taxes which may be applied by customs in the country which delivery is made.
Should the customer refuse to pay duties and taxes on an order applied by customs, it is the customers responsibility to arrange for the order to be returned to Gentle Habits in order to receive a refund. Please contact your local customs office formore information regarding taxes and duties on international orders in your region.
For all shipping enquiries, please email TOGO SUN at hello@togosun.com.au